The Center for Digital Government's Digital Cities Survey is conducted annually in the summer: July - August. All United States cities, towns, villages and consolidated city/county governments with populations of 30,000 or greater are invited to participate in this survey. The awards are presented concurrently with the NLC conference held each November.
e.Republic's Center for Digital Government and Digital Communities magazine have named the most advanced digital cities in America. The cities were chosen from the results of the ninth annual Digital Cities Survey, which examines how municipalities incorporate information technology into operations which better serve citizens engaging with local government.
"This year's winners demonstrate how cities have faced economic challenges with creativity and innovation in the use of information technology," said Cathilea Robinett, executive director for the Center for Digital Government. "The Survey clearly shows that cities place a high value on positive experiences for their constituents when using government services. These winners are at the leading edge of the future in digital advances for citizens."
The survey was open to all U.S. cities with a population of 30,000 or more and respondent cities were classified into four size-based categories. See below for the full list of winners.
The first-place winners in each of the four population categories are:
The 2009 Survey was underwritten by AT&T, CDW-G, Hyland Software, developers of OnBase, and Microsoft. All companies are proud partners of city governments across America.
Winners will be honored at a special awards ceremony in San Antonio, Texas on November 12th.
Following are the top ten-ranking cities for each population category.
Congratulations, Digital Cities Survey Top Ten winners!
250,000 or more population category:
1st City of Corpus Christi, Texas
2nd City of Miami, Fla.
2nd City of Tampa, Fla.
3rd City of Aurora, Colo.
3rd City of Louisville, Ky.
4th City of Tucson, Ariz.
5th City of Riverside, Calif.
6th City of Mesa, Ariz.
6th City of Virginia Beach, Va.
7th City of Chandler, Ariz.
7th City of Kansas City, Mo.
8th City of Honolulu, Hawaii
9th New York City, N.Y.
9th City of Plano, Texas
10th City of Houston, Texas
10th City of San Antonio, Texas
10th Washington, D. C.
125,000 - 249,999 population category:
1st City of Norfolk, Va.
2nd City of Lincoln, Neb.
3rd City of Irving, Texas
3rd City of Winston-Salem, N.C.
4th City of Alexandria, Va.
4th City of Hollywood, Fla.
5th City of Madison, Wis.
5th Salt Lake City, Utah
6th City of Cape Coral, Fla.
7th City of Lakewood, Colo.
7th City of Santa Clarita, Calif.
8th City of Hampton, Va.
9th City of Scottsdale, Ariz.
10th City of Modesto, Calif.
10th City of Richmond, Va.
75,000 - 124,999 population category:
1st City of Santa Monica, Calif.
2nd City of Arvada, Colo.
3rd City of Roanoke, Va.
4th City of Richardson, Texas
4th City of West Palm Beach, Fla.
5th City of Ann Arbor, Mich.
5th City of Independence, Mo.
6th City of Lee's Summit, Mo.
6th City of Pueblo, Colo.
7th City of Westminster, Colo.
8th City of Lawrence, Kan.
8th City of Ogden, Utah
9th City of Boulder, Colo.
10th Village of Schaumburg, Ill.
30,000 - 74,999 population category:
1st Town of Flower Mound, Texas
2nd Town of Jupiter, Fla.
3rd Town of Manchester, Conn.
4th City of Charlottesville, Va.
5th City of Boynton Beach, Fla.
5th City of Delray Beach, Fla.
6th City of Annapolis, Md.
7th City of Lynchburg, Va.
8th City of Azusa, Calif.
9th City of Missoula, Mont.
10th City of Wellington, Fla.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.