- MEMBERS RECEIVE ACCESS TO:
- CIO Leadership Group
  CIO Leadership Task Force provides a unique forum for Chief Information Officers from the largest cities and counties in the U.S. to privately interact, both through an online collaboration site and in regular face-to-face meetings. It offers these leaders an on-going opportunity to share information and experiences, and to discussing IT challenges facing larger community jurisdictions.
- Digital Infrastructure
  Task Force
  The Digital Infrastructure Task Force is a collaborative networking group for government IT professionals. Through timely exchange of information and experiences, both online and through regular face to face meetings, municipal and regional government members help each other to make smarter technology decisions for their communities.
- Law Enforcement
  IT Task Force
  The Law Enforcement Task Force is a collaborative networking group for local law enforcement officials from across the nation. In online and regular face to face meetings, both sworn and civilian law enforcement officials come here to discuss technology trends, collaboration and information sharing opportunities within the local law enforcement community.
- Private Events
  and Webinars
- Exclusive White Papers
- JOIN:
- Public Sector
- Private Sector
Digital Communities Home
Introduction
Feature Articles
Local Government Events
Contact
Digital Communities Blogs
Digital Citizen Pulse
Broadband Nation
Web 2.0 Convergence
In the Trenches
International Beat
Notes from a City CIO
Intelligent Communities
MuniGov 2.0
Surveys and Awards
Digital Cities Survey
Digital Counties Survey
DGAA Awards
Best of the Web Awards
Reference and
Resource Library
White Papers
Exclusives
Webinars
Best Practices
Digital Communities
Special Focus
Current Issue
Past Issues
Subscribe

Digital Communities
Industry Members

Click sponsor logos for whitepapers, case studies, and best practices.

Australians Connect with Government Online

January 7, 2009 By News Report

The Rudd Government last month released a report titled: Interacting with Government: Australians' Use and Satisfaction with e-Government Services -- 2008 which shows that in 2008 the Internet has replaced contact in person and by telephone as the most common way people had made their last contact with government.

Lindsay Tanner, minister for finance and deregulation said: "Over the four years this study has been undertaken we have seen successive increases in use of the Internet as a tool to interact with government."

The results of the 2008 study demonstrate the increasing importance of online service delivery and the potential role new technologies could play in assisting governments to reach out and engage with citizens.

"The study provides vital insight," said Tanner, "not only into how and why people use e-government services, but also how they would like to do so in future.

"Citizen-centric delivery of government services is evolving; governments must continue to keep pace with technological change and meet public expectations about how government services should be delivered.

"That is why the government is about to conduct trials involving Web 2.0 technology as a means of undertaking public consultation with the wider community.

"The 2008 study reinforces many of the trends seen in previous years while also dispelling some assumptions about who is using the Internet, and how and why they are doing so."

Results show that older Australians are using the Internet more, and Australians of all ages are using it to contact government. New technologies are being used by all age groups, in all parts of Australia. Large numbers of people who are already using the Internet to contact government also use blogs, social networking Web sites and wikis.

"Research such as the Interacting with Government study highlights the opportunities we have to improve government services by applying new technologies," said Tanner, "providing secure and trusted environments and making the ways of interacting with government simple, convenient and easy to use."

| More

Australia National Web Portal Links Citizens to Government Services

Add Your Comment

Name *

Comment *

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies

Identity and Access Management Considerations: Gain insight into enterprise identity and access management (IAM) trends and a unified approach that can simplify identity and access management before, during, and after your organization implements cloud-based services.
Document Driven Process Automation and Human Services: By the Center for Digital Government

Read this Center for Digital Government issue to find out how document-driven process automation can drastically accelerate workflow in state and local government human services agencies.
Using Wireless Technology to Manage and Optimize Government Fleets: Saving Money, Generating Revenues, and Increasing Safety: Using Wireless Technology to Manage and Optimize Government Fleets: Saving Money, Generating Revenues, and Increasing Safety. The paper discusses the challenges federal, state and local government agencies currently face with their government fleets; how mobile technology can help; considerations when selecting a mobile solutions partner; and the benefits of choosing Sprint. Specifically, Frost & Sullivan highlights Sprint’s fleet expertise, its powerful networks, and advanced partnerships that work in concert to provide government fleets with the ability to: Save money, Generate new revenues, Enhance safety, Help the environment, Increase the availability and transparency of information to the public

Latest From Digital Communities Features

Follow @dcommunities

RSS

Law Enforcement Digital Infrastructure

Digital Communities members get access to our collaboration task forces

427 Members

77 Discussions

84 Files

Latest members Become a member

Digital Communities members get access to our collaboration task forces

669 Members

145 Discussions

150 Files

Latest members Become a member

Featured White Papers & Reports

CIOs Redefine Local Government and Industry Relations

Based off of discussions of the Digital Communities Large Jurisdiction Chief Information Officer (CIO) Working Group, this white paper aims to answer the question, "In today's economic, political and business environment, what constitutes a successful relationship between government and industry?" Cause for Optimism identifies and clarifies the issues that separate government and industry, and begins to find an answer to the question necessary for both to enjoy a successful and prosperous future.

View Full Library

Events

GTC East

Don't miss this opportunity to see the latest in digital government solutions, keep abreast of current policy issues and network with key government executives, technologists and industry specialists.

View All Events