Government Technology

California Highway Patrol to Test E-Ticketing System

The California Highway Patrol pilots 400 new Motorola handheld citation devices in three counties.

July 29, 2011 By

The California Highway Patrol (CHP) wants to implement a statewide electronic ticketing system for traffic citations over the next few years and is starting the process with a small-scale pilot.

California Highway Patrol CIO Reginald Chappelle would like to see each of California’s 58 counties move from the CHP’s current paper-based ticketing to processing traffic citations on handheld devices — a trend happening among law enforcement agencies nationwide. Once the new system is in place, ticketing information processed through the handheld devices would be sent to California courts in 48 hours or less.
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RobinHood    |    Commented August 1, 2011

Magenetic stripe reader?? Are they giving out tickets or collecting data?

Mike A    |    Commented August 1, 2011

Contrary to the author of this article, CCMS is NOT required for an electronic ticketing system to work. I work for a court that gets electronic cite data from several different law enforcement agencies. All but the very smallest courts have IT personnel on staff who could easily create a "translator" to get information from the CHP statewide system into their own case management systems. The smallest courts could be helped by the AOC or other courts, many of which would gladly provide assistance. CCMS is not needed for any court to function. Unlike most computer systems, CCMS does not save its users time. CCMS requires more time to perform most operations than it takes to do the same operations with the "legacy" computer systems it is intended to replace. CCMS runs much more slowly than almost any software I've ever seen, and is often "down", simply unavailable, during which time court personnel are either unable to perform any work or must go to manual backup systems. CCMS has consumed a great deal of money and time and produced nothing of remotely comparable value. Instead of keeping courts open with what funds are available, the AOC has been essentially gifting a significant amount of those funds to Deloitte Consulting, which has a reputation for delivering terrible software at great expense. CCMS continues in that same vein. The vast majority of California courts have IT systems already in place that are much better than CCMS and do NOT need to replace them with something that has shown itself to be a very poor substitute. The taxpayers would be much better served if court funds were used to keep courts open and properly staffed instead of for an ill-conceived and worse-implemented computer system the courts do not need.

A Friend    |    Commented August 1, 2011

"Mike A" is correct. Two of the 3 pilot courts do not have CCMS.

PD IT GUY    |    Commented August 2, 2011

Come on. Before making a rediculous comment, maybe you should get your facts straight. In California, there is a magnetic stripe on the back of the license which contains all the DL information which is printed on the front of the DL. This is key in the efficiency of using E-ticket devices as it eliminates officer typo errors, and makes "writing" the ticket much faster. And YES, they are collecting data. Data that can be used to provide valuable analysis about enforcement trends, problem accident locations, areas which have a higher incident of speeding, etc. You would think that would be something of value to the citizens so the CHP can focus their limited enforcement capability in "hot spots" rather than blindly driving all over the State.

uticketit    |    Commented August 3, 2011

Great stuff!

John in CA    |    Commented August 11, 2011

PD, the CHP patrols by the priority given by the state and fed. Currently, they get their funding through grants that primarily push DUI and speeding. I called and spoke to a Lt in the CHP, who agreed more patrols should be out for compliance with other safety items (e.g. I was calling about the large numbers crossing the double yellow into HOV lanes at 10 mph, as traffic approached ed 55mph), however the simple fact is that the grants dictate how the money (e.g. salary for officers) needs to be used. If HotSpots pop up due to drunks, you're cool, anything else, sorry. Encourage a bar to open nearby.

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