Government Technology

Cheap 'QR' Codes Are a Budget-Friendly Project for Manor, Texas



February 4, 2009 By

Manor, Texas, isn't notable for much, except that it's where the famous movie What's Eating Gilbert Grape was filmed. But don't be fooled by pickup trucks and cow pastures. The city of 5,000 people is using a relatively new technology that lets anyone with a camera phone instantly access information about local points of interest.

"As far as I know, we are the first town in America to do this," said 22-year-old Dustin Haisler, the CIO of Manor.

Haisler, who also serves as city secretary and associate judge -- he takes defendants' pleas and issues judgments and warrants -- was referring to Quick Response (QR) codes, which are two-dimensional bar codes similar to what's found on a FedEx envelope. Manor placed them at various spots around town.

QR codes are an arrangement of squares, as opposed to the traditional lines used in supermarket bar codes. The squares encode information horizontally and vertically, making them able to store more information than traditional bar codes. Aided by downloadable, free software for mobile phones, users can snap a photo of a QR code, which then directs them to a Web site for more information.

Haisler, who is also a student at LeTourneau University, is the mind behind the introduction of QR codes and is part of Manor's larger effort to streamline its infrastructure on a shoestring budget by beta testing products and using open source software. "We use things that are open source, that are free and available that we can expand," he said. "When we beta test things, we can say, 'OK, here is what needs to be fixed for your end-user.'"

Haisler was looking for a way to streamline Manor's filing system when he discovered the technology. "We had done some stuff with bar codes, and we were trying to figure out a way to encode a lot of information in a very small amount of space, and something that was cheap," he said. Later at a meeting in City Manager Phil Tate's office, Haisler said he realized QR codes had "a lot of economic development potential."

 

Small Investment

While it may seem unusual for a city of Manor's size to embrace such forward-thinking technology, the investment's low price tag makes it a viable option for cities with smaller budgets. Manor is uniquely situated to embrace new technology because of its proximity to many of east Austin's high-profile technology companies, such as Applied Materials Inc. and Samsung Austin Semiconductor. Haisler and Tate said QR codes are one way to keep the city at the front edge of new technology and make it an appealing place to live, especially for residents working in Austin's tech industry.

Manor is also using QR codes to one-up Austin, which invested with a local company to provide a GPS-guided tour of the city that costs tourists $11.95 each. But for only $400, Manor installed bar codes in various locales to create a walking tour of the city that's available to anyone with a camera phone and the time to download the free software.

"We don't have a lot of money to develop technology infrastructure, so we try to innovate our own solutions," Haisler said. "We've had a council and city manager who have been very supportive of innovating solutions instead of financing them through bonds or a lease to purchase, which don't spur any creativity."

Manor first used the technology to help make the city's major park a "smart park." A large QR code was posted at the entrance to Jennie Lane Park; when scanned it directs mobile phones to a Web site that provides information about the park, such as who it's named


| More

Comments

Ian Foster    |    Commented January 13, 2009

You can read more on QR codes here: http://www.qrme.co.uk/qr-codes-explained.html

Ian Foster    |    Commented January 13, 2009

You can read more on QR codes here: http://www.qrme.co.uk/qr-codes-explained.html

Ian Foster    |    Commented January 13, 2009

You can read more on QR codes here: http://www.qrme.co.uk/qr-codes-explained.html

Anonymous    |    Commented February 20, 2009

And what about graffitti and vandalism issues?

Anonymous    |    Commented February 20, 2009

And what about graffitti and vandalism issues?

Anonymous    |    Commented February 20, 2009

And what about graffitti and vandalism issues?

Aaron Schaefer    |    Commented March 27, 2009

Re: vandalism concerns...QR bar codes have different levels of error correction built in to them (depending on what level you choose when generating them) that allows up to 30% of the image to be covered up or destroyed while still having the information completely readable. There is redundancy built into the system

Aaron Schaefer    |    Commented March 27, 2009

Re: vandalism concerns...QR bar codes have different levels of error correction built in to them (depending on what level you choose when generating them) that allows up to 30% of the image to be covered up or destroyed while still having the information completely readable. There is redundancy built into the system

Aaron Schaefer    |    Commented March 27, 2009

Re: vandalism concerns...QR bar codes have different levels of error correction built in to them (depending on what level you choose when generating them) that allows up to 30% of the image to be covered up or destroyed while still having the information completely readable. There is redundancy built into the system


Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Redefining Citizen Engagement in a Mobile-First World
Today’s consumers are embracing the ease and convenience of anytime, anywhere access to the Internet from their mobile devices. In order for government and public sector organizations to fully engage with their citizens and provide similar service quality as their consumer counterparts, the time is now to shift to mobile citizen engagement. Learn more
McAfee Enterprise Security Manager and Threat Intelligence Exchange
As a part of the Intel® Security product offering, McAfee® Enterprise Security Manager and McAfee Threat Intelligence Exchange work together to provide organizations with exactly what they need to fight advanced threats. You get the situational awareness, actionable intelligence, and instantaneous speed to immediately identify, respond to, and proactively neutralize threats in just milliseconds.
Better security. Better government.
Powering security at all levels of government with simpler, more connected IT.
View All

Featured Papers