July 5, 2013 By News Staff
Thanks to the Los Angeles Public Health Department's Environmental Health Division's newest technology project, field employees from 16 county district offices can now record inspection data on a tablet and provide a printed inspection report in the field, according to a press release. And in the next three months, the remaining 15 district offices will come aboard this mobile system.
Using the EnvisionConnect Software Suite, which includes a mobile inspection app, the Environmental Health Division manages environmental health services such as inspections and permits for retail, food, swimming pools and housing programs, as well as smaller programs that deal with theaters, pet stores and self-service laundry facilities.
One phase of the project involved migrating more than 107,000 facility records and 117,000 permit records into the EnvisionConnect database, and another part of the migration process includes the county's deployment of 300 tablets to meet its automation goals.
In the near future, the county is set to implement an EnvisionConnect portal to allow the public to submit online complaint forms and other applications. Through the portal, the public will have access to inspection results and closures.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.