Government Technology

    Digital Communities
    Industry Members

  • Click sponsor logos for whitepapers, case studies, and best practices.
  • McAfee

Los Angeles County Tweeting the Economic Recovery?


Trick or Tweet?
Trick or Tweet?

July 19, 2010 By

The new Twitter account launched by the Los Angeles County Public Works Department may be a good sign of things to come. Not only does it show another department using social media to connect with citizens, but if you follow LACoSurveyor on Twitter, you can track the latest tract and parcel maps, which may be an early indicator of economic recovery.

"We have historical records in our database that go back to 1977," said Dennis Hunter, assistant deputy director in the department's Land Development Division. "We have a trend that we can match up against other economic indicators such as new building permits and the stock market, which will give us a better idea of when we seem to be coming out of the trough of this economic period."

Followers can monitor economic trends by watching for changes in the number of recorded subdivision maps throughout Los Angeles County, including the unincorporated areas and all 88 cities. In addition, LACoSurveyor will also send out other land surveying and development-related tweets. (The tweeting is automated so that when data is added or changed in the system, it's automatically posted on Twitter the next day.) Various industry topics may include proposed legislation or policy changes and updated subdivision processing guidelines.

"At first I see the land surveyor community being the primary customer base," Hunter wrote in a California Land Surveyors Association forum, "but over time, I think homeowner associations and property owners as well as real estate interests would follow the tweets to see where subdivision activity is occurring throughout the county and what trend is developing (greenfield, redevelopment, density increases, etc.)."

As of July 19, LACoSurveyor had sent out 28 updates with 90 followers. The IT team has set up the system so the tweets go out automatically every day, Hunter said, which helps the county cut down on phone calls, reduce turnaround time and free up staff to focus on map checking. In doing so, he added, Twitter also cuts department operating costs because some visitors don't need to commute for miles to visit Public Works facilities.

"Los Angeles County is a big county," he said. "To physically have to come into our offices to get mapping records could take a lot of time out of their day."

Residents can also download subdivision maps from the Public Works website. The site also contains links to other Web pages for additional county subdivision and survey-related information.

"Eventually I plan on encouraging adjoiners and neighbors to tweet back with site photos, code enforcement issues on the property and known boundary concerns," Hunter wrote.

 


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Digital Cities & Counties Survey: Best Practices Quick Reference Guide
This Best Practices Quick Reference Guide is a compilation of examples from the 2013 Digital Cities and Counties Surveys showcasing the innovative ways local governments are using technological tools to respond to the needs of their communities. It is our hope that by calling attention to just a few examples from cities and counties of all sizes, we will encourage further collaboration and spark additional creativity in local government service delivery.
Wireless Reporting Takes Pain (& Wait) out of Voting
In Michigan and Minnesota counties, wireless voting via the AT&T network has brought speed, efficiency and accuracy to elections - another illustration of how mobility and machine-to-machine (M2M) technology help governments to bring superior services and communication to constituents.
Why Would a City Proclaim Their Data “Open by Default?”
The City of Palo Alto, California, a 2013 Center for Digital Government Digital City Survey winner, has officially proclaimed “open” to be the default setting for all city data. Are they courageous or crazy?
View All