Government Technology

Los Angeles County Tweeting the Economic Recovery?


Trick or Tweet?
Trick or Tweet?

July 19, 2010 By

The new Twitter account launched by the Los Angeles County Public Works Department may be a good sign of things to come. Not only does it show another department using social media to connect with citizens, but if you follow LACoSurveyor on Twitter, you can track the latest tract and parcel maps, which may be an early indicator of economic recovery.

"We have historical records in our database that go back to 1977," said Dennis Hunter, assistant deputy director in the department's Land Development Division. "We have a trend that we can match up against other economic indicators such as new building permits and the stock market, which will give us a better idea of when we seem to be coming out of the trough of this economic period."

Followers can monitor economic trends by watching for changes in the number of recorded subdivision maps throughout Los Angeles County, including the unincorporated areas and all 88 cities. In addition, LACoSurveyor will also send out other land surveying and development-related tweets. (The tweeting is automated so that when data is added or changed in the system, it's automatically posted on Twitter the next day.) Various industry topics may include proposed legislation or policy changes and updated subdivision processing guidelines.

"At first I see the land surveyor community being the primary customer base," Hunter wrote in a California Land Surveyors Association forum, "but over time, I think homeowner associations and property owners as well as real estate interests would follow the tweets to see where subdivision activity is occurring throughout the county and what trend is developing (greenfield, redevelopment, density increases, etc.)."

As of July 19, LACoSurveyor had sent out 28 updates with 90 followers. The IT team has set up the system so the tweets go out automatically every day, Hunter said, which helps the county cut down on phone calls, reduce turnaround time and free up staff to focus on map checking. In doing so, he added, Twitter also cuts department operating costs because some visitors don't need to commute for miles to visit Public Works facilities.

"Los Angeles County is a big county," he said. "To physically have to come into our offices to get mapping records could take a lot of time out of their day."

Residents can also download subdivision maps from the Public Works website. The site also contains links to other Web pages for additional county subdivision and survey-related information.

"Eventually I plan on encouraging adjoiners and neighbors to tweet back with site photos, code enforcement issues on the property and known boundary concerns," Hunter wrote.

 


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Best Practice Guide for Cloud and As-A-Service Procurements
While technology service options for government continue to evolve, procurement processes and policies have remained firmly rooted in practices that are no longer effective. This guide, built upon the collaborative work of state and local government and industry executives, outlines and explains the changes needed for more flexible and agile procurement processes.
Fresh Ideas In Online Security for Public Safety Organizations
Lesley Carhart, Senior Information Security Specialist at Motorola Solutions, knows that online and computer security are more challenging than ever. Personal smartphones, removable devices like USB storage drives, and social media have a significant impact on security. In “Fresh Ideas in Online Security for Public Safely Organizations,” Lesley provides recommendations to improve your online security against threats from social networks, removable devices, weak passwords and digital photos.
Meeting Constituents Where They Are With Dynamic, Real-Time Mobile Engagement
Leveraging the proven and open Kofax Mobile Capture Platform, organizations can rapidly integrate powerful mobile engagement solutions across the spectrum of mobile image capture, mobile data capture and complete mobile process integration. Kofax differentiates itself by extending capture to mobility, supporting multiple points of constituent engagement. Kofax solutions dynamically orchestrate the user’s mobile experience from a single platform—reducing time to market, improving process perf
View All

Featured Papers