March 12, 2013 By News Staff
According to a study in late 2012, police are no longer skeptics of social media, as evidenced by the various departments that have implemented social media tools to help them fight crime.
In Philadelphia, for instance, the Police Department has used Pinterest to help catch criminals; the Seattle Police Department has instituted a Tweets-by-Beat service on Twitter; and in Cambridge, Mass., local law enforcement implemented a similar service in which auto-tweets mimic the police scanner to inform residents of police happenings.
And the following infographic, courtesy of BackgroundCheck.org, gives even more insight into how law enforcement uses Facebook, Twitter and YouTube -- the most used social networks -- and what percentage of agencies at the state, local and federal levels use the tool.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.