January 28, 2009 By News Report
Consumer Policy Solutions yesterday released a new survey examining consumer awareness and understanding of online privacy. Because today is Data Privacy Day, this is an especially timely survey intended to help raise consumer awareness of privacy issues and give consumers the knowledge and tools needed for the privacy they desire online. Many consumers are not fully aware of the implications of their online activity and the "virtual breadcrumbs" they inadvertently leave behind when roaming from site to site.
This survey, which follows closely on the heels of a Consumer Policy Solutions survey released in May that revealed protecting personal privacy is a top consumer concern, takes a closer look at consumers understanding of online privacy. Many respondents were unaware of the tracking, collecting and sharing of information that occurs as a result of online activities.
"Consumers care about protecting their privacy on the Internet, but they do not necessarily know how to protect themselves nor do they understand how the process works," said Debra Berlyn, president of Consumer Policy Solutions. "Today is a great day to raise awareness of what the issues are for consumers. I think our survey serves as a good gauge of how consumers view their privacy online."
In response to the findings of the survey, Consumer Policy Solutions is launching a Web site dedicated to educating and informing consumers about online privacy issues.
The survey found that:
Consumers think they are knowledgeable about online privacy, but many are unaware of how their activity and behaviors can be followed and collected online.
Consumers do not always read privacy policies.
Parents know less than they think about their children's privacy online when it comes to sites tracking their children's online activity.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.